Safe Gaming Pledge

Fbbet Responsible Gaming — Keep the Fun, Keep the Control

Fbbet believes gaming should be a source of entertainment — not stress or addiction. Our responsible gaming tools and guidelines are here to help you play in a healthy and safe way.

18+
Adults Only
24/7
Support Team Active
5+
Protection Tools Available
100%
Self-Exclusion Active
Important Warning

Online gaming and betting are intended for entertainment purposes only. If you feel that gaming is affecting your life or your family, please contact our support team immediately or activate self-exclusion.

What does responsible gaming mean?

Responsible gaming means more than just spending less money. It means playing mindfully — knowing your budget, managing your time, and never placing gaming above your real-life priorities. At fbbet, we believe every player's wellbeing matters far more than our bottom line.

A small number of online casino and betting platform users may develop problem gambling habits. fbbet acknowledges this reality, which is why we have put multiple safeguards in place. Our goal goes beyond profit — it is to build a sustainable and responsible gaming environment.

Keeping Bangladesh's players in mind, fbbet provides all responsible gaming information and tools in a language you understand. When you stay informed, gaming stays genuinely enjoyable.

Remember: Gaming is a form of entertainment. Never bet more than you can afford to lose. Chasing losses by betting more only makes things worse.

Core Principles of Healthy Gaming

  • Never treat gaming as a source of income.
  • Setting a fixed daily budget before you play.
  • Set a time limit and stick to it.
  • Avoid gambling when you are feeling stressed or low.
  • Always prioritising time spent with family and friends.
  • Taking regular breaks and keeping up hobbies outside of gaming.
  • Never play under the influence of alcohol or any other substance.

Fbbet's Responsible Gaming Commitment

Fbbet operates under a license from the Curacao Gaming Authority. Our responsible gaming policy meets international standards. We never run advertisements or promotions that may encourage players to gamble beyond their means.

Our system automatically monitors for unusual behaviour. If a player sessions for an extended period or places unusually large bets, our team will reach out directly to offer support. This is part of our player-first approach.

fbbet does not allow minors to register. Every account goes through KYC verification to confirm the user is at least 18 years of age.

Quick Support
1
Set Betting Limits

Set your daily or weekly betting limits from your profile settings.

2
Set a Time Limit

Decide in advance how long you will play each session.

3
Take a Break

Use the account break feature to step away for a while.

4
Self-Exclude

If necessary, activate long-term self-exclusion to lock your account.

5
Get Help

Our support team is available 24/7. Feel free to reach out anytime.

Get Started Safely

Recognize the Warning Signs

Recognising the early signs of addiction makes it easier to seek help at the right time.

Watch for These Signs in Yourself
Feeling a strong urge to keep playing even after losses.
Continuously playing to "win back" lost money.
Hiding your gaming activity from family or friends.
Repeatedly trying to stop gaming without success.
Borrowing money or using funds set aside for essential expenses in order to gamble.
Feeling restless or irritable when not playing.
Neglecting responsibilities at work, school, or home.
Traits of a Healthy Gamer
Stick to your budget and never exceed your limits.
You can accept losses without chasing them.
You can focus your time and energy on activities other than gaming.
You can openly talk about gaming with family and friends.
Stop when your set time is up.
You see gaming as entertainment, not as a source of income.
Stay away from gambling when you are under mental stress.

Need Help? Contact the fbbet support team at [email protected] — we are always here for you.

Our Safety Tools

Fbbet gives you a range of powerful tools to help you stay in control.

Deposit Limits

Set your own daily, weekly, or monthly deposit cap. Once a limit is set, it takes effect within 24 hours. Increasing a limit is subject to a cooling-off period.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, the system will automatically alert you and end the session if needed.

Cool-off Mode

Need a short break? Pause your account for anywhere between 24 hours and 30 days. You will not be able to log in until the break period ends.

Self-Exclusion

Activate self-exclusion for anywhere between 6 months and 5 years. During this time, you will not be able to access your account or open a new one. We also add your name to the national self-exclusion database.

Betting Limit Controls

Set a maximum amount per single bet. This reduces the risk of sudden large losses and helps your budget last longer.

Reality Check

After a set period, the system will remind you how long you have been playing and how much you have won or lost. This helps you stay aware of where you stand.

How to Use the Tools

Using fbbet's responsible gaming tools is quick and straightforward.

From Profile Settings

After logging in, go to "Account Settings" and click on "Responsible Gaming" to access all available limits and tools.

Via Live Chat

Send us a message on our support chat saying "Responsible Gaming" or "self-exclusion" and our trained team will assist you promptly.

Via Email

Email us at [email protected]. Write "Responsible Gaming Request" in the subject line. We will respond within 24 hours.

Emergency Self-Exclusion

To close your account immediately, type "EMERGENCY SELF-EXCLUSION" in Live Chat. Your account will be locked within 1 hour.

Protection of Minors

Fbbet strictly ensures that only individuals aged 18 or above can use the platform. Date of birth is verified at registration, and identity is confirmed through the KYC process.

If there are minors in your household who use your device, please install parental control software and make sure to log out after every session.

For parents: If you suspect your child is using an online gaming platform, contact us right away. We will investigate and take prompt action.

  • Use a strong password on all your devices.
  • Do not hand over your device to others while logged in to fbbet.
  • Do not save browser passwords on shared or family computers.
  • Use Net Nanny, Qustodio, or equivalent parental control software.

Check Yourself

Answer the following questions honestly. If most of your answers are yes, it may be time to seek help.

1

Do you feel restless or irritable when you are not gaming?

2

Do you place bigger bets to try to recover money you have lost?

3

Do you hide your gaming activity from people close to you?

4

Have you repeatedly tried to stop gaming but failed?

5

Have you ever used money set aside for essential expenses on betting?

If you answered "Yes" to 3 or more questions, please reach out to our support team today.

FAQs

Yes, once self-exclusion is activated, your account will be completely inaccessible for the entire duration. No promotional emails will be sent either. The exclusion cannot be reversed before the period ends — this is by design.

Yes, this is intentional for your protection. Lowering a limit takes effect immediately, but increasing a limit requires a 7-day cooling-off period. This prevents impulsive decisions made in the heat of the moment.

Start by speaking to them with empathy — without blame. Encourage them to reach out to the fbbet support team. If needed, you can also email us on their behalf and explain the situation.

Yes, your balance remains safe throughout the self-exclusion period. You will be able to withdraw once your account is reactivated after the period ends. However, no transactions will be possible while self-exclusion is active.

fbbet verifies age at registration and requires identity documents during the KYC process. If a minor creates an account using false information and this comes to our attention or is reported, the account is immediately suspended and all transactions are cancelled.

Start Playing Safely Today

Join fbbet and enjoy our full suite of responsible gaming features. Have fun — but play within your limits.

বাংলা