Data Protection Policy

Fbbet Privacy Policy — How Your Information Is Collected and Kept Safe

Keeping your personal data secure is our top priority at fbbet. This privacy policy explains in detail what information is collected, why it is collected, and how it is protected.

Last updated: January 1, 2026

Your Privacy Matters to Us: fbbet never sells your personal data to third parties. This policy has been drafted with complete transparency.

1 Introduction

Fbbet (referred to herein as "we", "us", or "the Platform") provides online gaming services in Bangladesh and across the globe. We take our users' privacy seriously and comply with international data protection regulations.

This privacy policy explains what personal data fbbet collects, how it is used, how long it is retained, and what rights you have. By using fbbet, you are deemed to have consented to this privacy policy.

Our privacy policy is aligned with the General Data Protection Regulation (GDPR) and the regulations of the Curacao Gaming Authority. Feel free to contact our support team for any questions.

2 What Information Is Collected

Fbbet collects two types of information — what you provide directly, and what is gathered automatically while you use the Platform.

Data Type Example Data Collection Methods
Identity Information Full name, date of birth, national ID number Registration form & KYC verification
Contact Information Email, phone number, address Registration & Profile Updates
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser, operating system Automatic (log files)
Usage Data Game history, betting records, login timestamps Platform Operations
Cookie Data Session tokens, preference settings Browser Cookies

fbbet never directly stores your bank card number or PIN. All financial transactions are processed through third-party PCI DSS-certified payment gateways.

3 Purpose of Data Collection

Fbbet uses your data only for specific, legitimate purposes. We never collect more information than is necessary.

  • Account Management: For registration, login, and account verification purposes.
  • Service Delivery: To ensure smooth gameplay, betting, deposits, and withdrawals.
  • KYC & Legal Compliance: For Anti-Money Laundering (AML) compliance and age verification purposes.
  • Customer Support: To address your complaints and resolve any issues.
  • Security: To prevent fraud and maintain platform security.
  • Personalized Experience: To show you promotions and offers tailored to your preferences.
  • Analytics: To analyze usage patterns and improve the platform.

We always obtain your separate consent before using your data for marketing. You may unsubscribe from marketing emails at any time.

4 Cookie Policy

The fbbet website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytical Cookies: To analyze site usage (e.g. Google Analytics). These can be opted out of.
  • Marketing Cookies: To show you relevant ads. These can be disabled through your browser settings.

You can manage cookies through your browser settings. Note that disabling certain cookies may limit some platform features.

5 Data Sharing

Fbbet never sells your personal data. However, in certain circumstances, information may be shared with trusted third parties.

  • Payment Providers: Limited data is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
  • Law Enforcement: Data may be disclosed to government authorities upon legally mandated request.
  • Technology Partners: With hosting and security service providers to operate the site.
  • Responsible Gaming Organizations: To verify information against the self-exclusion database.

Important: All third-party partners are bound by strict confidentiality agreements and may only use your data for the specified purposes.

6 Data Retention

Fbbet retains your data only for as long as necessary — while your account is active and for the duration required by legal obligations.

  • Active account data: retained until the account is closed.
  • Financial transaction records: a minimum of 5 years after the last transaction (in accordance with AML regulations).
  • KYC documents: up to 5 years after account closure.
  • Customer support contacts: up to 3 years.
  • Cookie and session data: upon session end or within 30 days.

Once the retention period ends, your data is securely deleted or anonymized.

7 Your Rights

Under GDPR and international privacy laws, you have several important rights over your own data. fbbet fully upholds these rights.

Your Rights Over Your Data

You have full control over your personal information on the fbbet platform.

Right to Access

You have the full right to know what data we hold about you. Upon request, a complete data report will be sent to you within 30 days.

Right to Rectification

If any of your information is inaccurate, you can request a correction. Many details can be updated directly from your profile settings.

Right to Erasure

In certain circumstances, you may request that your data be deleted ("Right to be Forgotten"), though data required for legal obligations may need to be retained.

Right to Object to Processing

You may object to your data being used for marketing or profiling purposes. You can unsubscribe from marketing emails at any time.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format. Submit a request to our support team and we will export your data for you.

Right to Restrict Processing

In certain circumstances, you may request a temporary restriction on the processing of your data — for example, while a dispute about its accuracy is being resolved.

8 Children's Privacy

Fbbet is strictly for users aged 18 and above. We do not knowingly collect personal data from minors. Age verification is carried out at registration.

  • Date of birth is verified at the time of registration.
  • Any account found to belong to a minor will be closed immediately.
  • Parents and guardians are encouraged to monitor their children's internet use.
  • If you become aware of an account belonging to a minor, please notify our support team immediately.

9 Security Measures

Fbbet uses industry-leading technology to protect your data. Our security measures are regularly updated to meet international standards.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): Two-factor authentication is available for account login.
  • Encrypted Database: All stored data is kept in encrypted form.
  • Firewall Protection: An advanced firewall system prevents unauthorized access.
  • Regular Security Audits: Regular penetration testing is conducted by independent third parties.
  • Restricted access: Only authorized personnel have access to specific data.

Keep in mind, however, that no online platform can guarantee 100% security. Always use a strong password and never share it with anyone.

10 Third-Party Links

The fbbet platform uses third-party services in certain areas, such as payment gateways or game providers. These third parties may have their own privacy policies.

  • Fbbet is not responsible for the privacy practices of third-party services.
  • You are advised to read the privacy policy of any external service before using it.
  • We encourage all third-party partners to uphold our privacy standards.

11 Policy Changes

Fbbet reserves the right to update this privacy policy at any time. A notice will be posted on the website for any significant changes, and registered email holders may also be notified.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly. The "Last Updated" date at the top of the page is always kept current.

12 Contact

Contact us for any questions about this privacy policy, to exercise your rights over your data, or to submit a complaint.

  • Email: [email protected]
  • Live Chat: Via live chat directly on the platform.
  • Response time: Typically within 48 hours.

If a data protection complaint remains unresolved, you may escalate it to the Curacao Gaming Authority or your local data protection authority.

Why Your Data Is Safe with fbbet

We don't just make promises — we protect your privacy through real technology and processes.

256-bit SSL Encryption

Every connection you make to the fbbet platform is secured with bank-grade 256-bit SSL encryption. Third parties cannot access your data.

Strict KYC Verification

Every account is verified through the KYC process, ensuring that only you have access to your account — no one else.

Your data is never sold

Fbbet does not sell your personal data under any circumstances. Our business model does not rely on data sales.

Two-Factor Authentication (2FA)

Enable 2FA on your account for an extra layer of security. Even if your password is compromised, your account stays protected.

Automated data deletion

Once the retention period expires, unnecessary data is automatically deleted. Only information required by law is kept.

Licensed Platform

Fbbet is licensed by the Curacao Gaming Authority. Compliance with international regulations is a legal obligation we strictly uphold.

Common Privacy Questions

No, fbbet never sells your personal data. We only share limited information with third parties when necessary to deliver our services, and strictly under confidentiality agreements.

Yes, you can request a full copy of your data through our support team. You may also request deletion; however, certain data may need to be retained for a specified period due to legal obligations.

Marketing emails are sent only with your consent. You can opt out at any time via your profile settings or the unsubscribe link in any email.

fbbet does not store bank card numbers or PINs directly. All payment information is processed through PCI DSS-certified third-party gateways. Only transaction references and amounts are recorded.

Yes. For legal reasons, financial transaction records and KYC documents may be retained for up to 5 years after account closure. This is part of AML compliance requirements. Once the specified retention period ends, all such data is permanently deleted.

Join fbbet — Safe and Trusted

Fbbet delivers the best online gaming experience in Bangladesh with your privacy and data security fully guaranteed. Register for free today.

বাংলা